Envyshroud

Refund Policy

Summary

This Refund Policy outlines when refunds are assessed and issued. We aim for fairness while upholding service quality and operational standards.

Refund Eligibility

Refunds may be granted for billing errors, duplicate payments, or service disruptions verified as technical issues. Other requests are considered individually for transparency.

Non-Refundable Cases

Certain services, digital goods, or completed work may be non-refundable after delivery. We advise reviewing descriptions prior to purchase.

Requesting a Refund

To request a refund, provide written details including transaction info and issue description. We will review and respond within a reasonable period. Approved refunds are processed using the original payment method.

Partial or Conditional Refunds

Partial refunds may be given for incomplete or undelivered services. Conditional refunds are reviewed on a case-by-case basis.

Resolving Disagreements

In case of disputes, we encourage open communication supported by relevant documentation to reach a fair, mutually satisfactory resolution.

Refund Processing Time

Approved refunds typically take 5–10 business days to process. Delays may depend on financial institutions.

Limitations and Exceptions

Refunds are not issued for service misuse, fraudulent activity, or Terms violations. Decisions are final upon notification.

Policy Modifications

This policy may be updated occasionally. The latest version will always be available on this page.