Our Return & Cancellation Policy delineates the approach Envyshroud adopts for managing service terminations, subscription closures, or product returns where relevant. We strive to provide a transparent and equitable experience for all customers while maintaining efficient business operations.
Customers can end their subscriptions or services at any time by reaching out to Envyshroud through the specific communication channels available. Cancellation requests are handled promptly and confirmed via email. Certain services might remain active until the billing period concludes before deactivation.
In the case that Envyshroud supplies physical items, returns are accepted for defects from manufacturing, incorrect shipments, or if items are damaged. Authorization for return should be sought soon after receipt and must include proof of purchase.
Envyshroud may provide refunds if a service was unavailable or not fulfilled as promised. Refunds are not granted for digital services canceled voluntarily after they've been used or completed.
To initiate cancellation or return requests, please use our Contact page, specifying the relevant purchase or subscription. These requests will be assessed promptly by our team, who will offer the necessary support. Courteous and clear communication is appreciated.
Envyshroud reserves the right to refuse return or cancellation requests in situations involving misuse, recurring abuse of refund policies, or breach of our Terms of Service. Users are advised to thoroughly review all conditions before completing their transactions.
This Return & Cancellation Policy was revised in February 2025 and will stay in effect until further updates.